Firewood Farms in Half Moon Bay, CA Closed now

Reviews about Firewood Farms

• ★ ☆ ☆ ☆ ☆

  September 21, 2019, by Elsa Egger
  This place has the worst customer service on all the coast! I paid $65 each for 2 stumps that I wanted to use as side tables at our cabin. One of the stumps sat on my deck for 2 weeks and we noticed it had started cracking down two sides. I returned to the yard to ask them to replace the stump with a new one, and suggested they cut up the old one and sell it as firewood. I was argued with in a very aggressive manner by two employees. They ridiculed me and refused to cooperate with my request. They kept insisting all sales were final and that I should have gone with plastic if I didn’t like the look of natural wood. I wasn’t asking for my money back; I just wanted another stump. These people have no business sense, no conception of how to troubleshoot, and certainly no customer service skills. Needless to say, I will never go back to give them any more my business.